Oct 12, 2024
The Manager, Managed Services reports to the Director, Managed Services and is accountable for ensuring that our technical solutions align effectively with our clients’ business needs. This role leads a POD of Technical Account Managers, Engineers, Administrators and Analysts. This leader will work closely with our sales, operations, and transformation management teams to drive successful outcomes for our clients. The role of the Manager, Managed Services is critical to the overall success and growth of Meriplex. As a manager you are responsible for the oversight, operational, and strategic execution of your department and team, including budgets and customer retention. Supervisory Responsibilities: Onboard, train, and develop team members in their role and within departmental and organizational processes and systems. The facilitation of performance management processes, establishment of performance expectations, and evaluations. Provides constructive and timely performance...
Meriplex Solutions
Baton Rouge, LA, USA
Full time