Position: Practice Assistant
Location: Brookline, MA
Hours: Monday to Friday 8:00am-4:30pm
Pay: $24-$27/hr
Qualifications
- Performs all aspects of patient scheduling which includes entering complete information, booking appropriately the disposition of all appointments, confirming patient visits, and inputting necessary data. This includes booking interpreters when needed.
- Operates multi-line telephone consoles for the ambulatory rehab department (PT, OT, SLP).
- Screen calls and provide information to callers, record, and transmit messages, or direct calls to triage therapists and/or appropriate individuals. Returns follow-up calls as indicated.
- Prepares, organizes, and distributes all appropriate patient-reported outcome measures.
- Correctly identifies issues related to insurance/registration and cordially directs patients when changes are indicated.
- Appropriately identifies problems/opportunities that impact on clinical schedules and service availability to the triage supervisor.
- Receives files and/or distributes incoming mail and insurance approvals.
- Scans all department-related forms including written physician referrals and Medicare Certifications into EPIC and manages MD reconciliation in EPIC.
…Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP
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