Mar 13, 2025

Customer Service Specialist (salary + benefits)

Customer Service

Job Description

Direct hire (âpermâ) full time role with a well established, growing company adding to staff.  Following a recent promotion, our client is looking to hire a Customer Service Specialist to their team. 
Great opportunity to join a company that is doing extremely well, and offers stability, growth and a team friendly environment.  If youâd like to work for a company that takes care of their employees, please message me as soon as possible.

Our Customer Service Specialist is  a highly valuable position at our organization!  The primary duty is to support customers and ensure the remain satisfied with our products and services.  
Duties include:

  • Providing introductory information to (current and potential) customers
  • Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
  • Following up with clients & customers by phone or email to check that theyâre still satisfied with their purchases
  • Letting customers know about additional products and services that might benefit them
  • Determining the quickest, most effective ways to answer a clientâs or customerâs questions
  • Escalating queries and concerns, when necessary
  • Troubleshooting common issues with products or services
  • Working with a team of CSRs and other departments to find appropriate solutions to problems

Apply Now