Shipping Coordinator

Aladdin Temp-Rite designs, manufactures and sells meal-delivery systems, equipment and traytop supplies for the healthcare industry. We’ve been the recognized leader in healthcare foodservice for more than 55 years.

You’ll find our products in thousands of hospitals and healthcare facilities throughout North America, Puerto Rico and beyond. Our engineering, product design, manufacturing, and support teams are all based in our 350,000 sq. ft. HQ and manufacturing facility near Nashville, TN.

Aladdin employees will always be first to help healthcare providers improve their mission of caring for others. With innovations in new products and technology, combined with made-in-America quality and exceptional customer service, our commitment to creating a difference goes beyond just a business philosophy. We’re dedicated to helping people in need.

Job Summary

The Shipping Coordinator will play a critical role in ensuring that all orders are processed, packed, and shipped in a timely manner while maintaining a high standard of accuracy and quality.

Duties and Responsibilities

Order Processing and Fulfillment:

• Coordinate daily shipping operations to ensure timely and accurate delivery of orders to hospital customers.
• Review and process customer orders through the company’s ERP system.
• Generate and print shipping labels, packing slips, and other required documentation.

Shipping and Logistics:

• Schedule and coordinate shipments with carriers such as UPS, FedEx, and freight companies to meet delivery deadlines.
• Assist in tracking shipments to ensure on-time delivery.
• Prepare shipping documentation for the carriers, including bills of lading and any other required documentation.
• Collaborate with sales and customer service teams to address any shipping-related inquiries or special delivery requests.

Inventory and Quality Control:

• Work closely with the warehouse team to ensure accurate inventory counts.
• Inspect outgoing shipments for accuracy and quality to prevent shipping errors or damaged goods as needed.
• Participate in regular cycle counts and physical inventory audits.

Customer Service:

• Resolve shipping-related issues in a professional and timely manner to maintain high customer satisfaction.
• Provide proof of delivery documentation or tracking information as requested.

Compliance and Documentation:

• Ensure all shipments comply with company policies, industry standards, and any applicable regulatory requirements.
• Maintain accurate shipping records, shipment logs, Packing Lists and Bills of Lading.
• As needed assist with product returns or replacements, including generating return labels and coordinating reverse logistics.

Required Skills/Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with computerized distribution systems.

Education and Experience

• High school diploma or equivalent required.
• Two to five years of experience in a shipping warehouse required.

Compensation details: 18-20 Hourly Wage

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