National logistics and tolling administration provider is seeking a motivated, detail oriented professional interested in learning accounting operations and customer support to assist our growing team.

Accounting Customer Service Administrator 
Auburn, MA
16.50/hour
Monday-Friday, 8:00 am- 4:30 pm 

Under the direction of the Accounting Supervisor, the Customer Service Representative will be responsible for assisting with payment related issues including assisting with collections, data entry, payments, reporting, and account analysis as needed.

Essential Duties and Responsibilities:
⢠Successfully complete all required training for this position
⢠Responsible for understanding and meeting daily, weekly, monthly performance metrics and standards; informing team lead and/or supervisor when issues arise that impact metrics
⢠Apply payments to customer accounts, timely and accurately
⢠Handle customer related issues regarding the Lockbox Exception Queue
⢠End of the month consolidating, recording, and preparing for storage, all records of the accounting department
⢠Prepare W-9 forms as requested
⢠Input daily statistical information
⢠Audit document retrievals
⢠Satellite location related support
⢠Cross Train on various job duties within the department such as the daily reconciliations, Logan reconciliations, bankruptcies, and the collections process
⢠Provide team support by assisting other departments/department members to ensure all work is completed on a daily basic and all metrics are met, including answering phones
⢠Must remain professional under every circumstance with customers/non-customers and staff members
⢠Complete Reciprocity process.

Desired Skills:
⢠Solid keyboard skills.
⢠Basic skills in Microsoft Excel and Word.
⢠Team player, strong organizational skills, proactive and conscientious.
⢠Accounting degree or high school diploma with a minimum of 2 years of bookkeeping/office work experience.

..Pay Statement and Pay Transparency Laws: rate of pay listed is on a per hour basis. You will be entitled to health insurance once employed for 60 days and you must work 30 hours per week, on average, per month to enroll and maintain health insurance through Complete Staffing Solutions. Once both qualifiers are met you must complete the enrollment packet and your benefits will start on the first of the subsequent month. ..It is our policy to provide equal employment opportunity to all individuals regardless of race, color, sex, sexual orientation, religion, disability, age, veteran status, ancestry, national or ethnic origin or any other legally protected class. We are committed to a diverse workforce. We value all employeesâ talents and support an environment that is inclusive and respectful. We are strongly committed to this policy, and believe in the concept and spirit of the law.#ZIP