Customer Service Representative
- Complete Staffing Solutions
- Weymouth, MA, USA
Job Description
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Responsibilities:
- Answering customerâs calls promptly and professionally with the result of striving to exceed their needs
- Assist in placing orders primarily over the phone, but also via email and fax
- Coordinate with internal departments to identify solutions and resolve customer problems to prevent recurrence.
- Record and follow up product quality issues raised by customers.
- Adhere to all customer service policies.
- Provide clear, courteous communication with customers both verbally and in writing.
- Perform additional customer service duties as assigned
- Maintain a positive, can-do attitude in all aspects of the job
Qualifications:
- 1-3 years of experience in a call center or customer service role
- Effective listening, written and verbal communication skills
- Must be detail oriented and organized
- Proficiency in Microsoft Office
- College degree or equivalent job experience required
- Ability to undertake and achieve multiple tasks in a fast pace environment.
- Effective interpersonal skills to collaborate successfully in a team environment
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About
Mission Statement
The mission of Complete Staffing Solutions is to provide our clients with access to the best and brightest talent available. We offer comprehensive solutions that will increase productivity and empower our clients and their employees to achieve their goals and experience the highest level of success possible. Our specialists focus on permanent and consulting services where our proven experience is unmatched in the marketplace.
Our Service Commitment to You
Every candidate represented by Complete Staffing Solutions is thoroughly interviewed in person and evaluated (including reference checks) before joining your team. Our thorough interview process ensures that a candidate’s skills, experience and personality are well matched to each job and to the culture of the hiring organization. The success of our clients and our candidates is supremely important to us, and Complete Staffing has an unparalleled customer service approach that has proven to be an integral part of our success. We promise to make your staffing needs our number one priority.
Overview
Complete Staffing Solutions is a premier finance, accounting & administrative staffing firm that has been in business for over 25 years. We have the resources, experience and expertise required to coordinate the ideal match between hiring organization and candidate. We have a dedicated permanent placement team that focuses on Finance, Accounting, and Healthcare roles across a multitude of industries. Our temporary staffing consultants offer a wide array of industry knowledge that ranges from accounting/finance to healthcare/administrative and beyond. Here at Complete Staffing, we are confident that our team of committed professionals will provide your company with top-tier talent and be a proven resource to contribute to the immediate and long-term success of your business.
