HR & Strategy Internship - Summer 2025

ORGANIZATION OVERVIEW

As unapologetic promoters of Cleveland, the Destination Cleveland team works every day to attract visitors, inspire both visitors and locals alike to explore, and connect people to experiences that illustrate Cleveland's diversity, creativity, and contagious passion. We're in the business of equitably growing the region's economy through travel and tourism while also cultivating a passion for Greater Cleveland.

As the only organization charged with marketing Cleveland outside of the region, we never stop talking about the city. We know the region inside and out. We roll up our sleeves and get the job done for The Land. We're a group of expectation-exceeding, fun-loving, innovative professionals.

SUMMARY OF POSITION

The HR & Strategy Intern will assist Destination Cleveland's HR and operations teams with support of ongoing projects and initiatives. These responsibilities will be performed in a timely, reliable, and professional manner ensuring a high level of customer satisfaction. This position will assist the organization in supporting ongoing Human Resources work, as well as work aligned with the strategic plan.

This person should be prepared to work on a variety of projects, requiring a diverse set of skills, and will finish the internship having gained broad experience in various aspects of human resources and strategic planning.

COMPENSATION & EXPECTATIONS

• $1000 Monthly Stipend (paid twice monthly over the course of the 16 week internship)
• 200-275 hours of the course of the semester (15-20 hours per week)
• Flexible Scheduling
• $50/Month Stipend

BENEFITS

• Build your writing portfolios.
• Receive one-on-one mentoring.
• Build customer service skills.
• Gain exposure to a variety of professions within the travel, tourism and hospitality industry.
• Opportunities to attend professional networking events occurring in the region.
• Work at a nationally recognized destination marketing & management organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES [SD1]

• Assist with the development and implementation of HR policies and procedures.

· Support the recruitment process, including posting job openings, reviewing resumes, and coordinating interviews.

· Help with employee onboarding and orientation programs.

· Assist in the preparation and analysis of HR metrics and reports.

· Participate in strategic planning sessions and contribute to the development of business strategies.

· Conduct research and provide insights on industry trends and best practices in HR and strategic planning.

· Assist with the coordination and execution of employee engagement initiatives.

· Assist with the development and delivery of training programs for employees.

· Perform other duties and projects as assigned by the HR and strategy teams.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIREMENTS

• Excellent written, oral, and interpersonal communication skills.
• A content portfolio of at least three writing samples.
• Excellent problem-solving skills.
• Ability to professionally handle stressful situations.
• Ability to work in a team-oriented environment.
• Ability to multi-task and easily change focus to a different task.
• Ability to prioritize workload.
• Ability to start and finish a task without prompting by other team members and with a sense of urgency.
• Proficiency in Microsoft Office Suite preferred, familiarity with Adobe Creative Suite or content creation platforms like Canva is helpful but not necessary.
• Ability to work flexible hours when required.
• Currently pursuing education, training and/or certificate in information technology or equivalent field.

PHYSICAL DEMANDS
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Viewing computer monitors

· Sitting

· Standing for community functions, presentations, etc.

· Ability to lift up to 25 pounds.

WORK ENVIRONMENT
On-site position. Office environment; moderate noise.

TO APPLY: For more information and to apply for the position, please visit our website: http://www.thisiscleveland.com/about/careers/

[SD1]@Corey Rybka I used copilot to update this section and the summary section. Please make any edits you see fit

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Job Requirements