Jan 12, 2025
IT Product Designer
$86,000 - $104,000 yearly
- Road Scholar - Educational Travel
- MA, United States
Full time
Information Technology
Job Description
When it comes to creating educational travel adventures that enrich the lives and fulfill the dreams of more than 100,000 people every year, there's no organization better than Road Scholar. What's our secret? Dedicated and talented staff who believe in our mission.
At Road Scholar, we are committed to fostering a culture of inclusivity and belonging. We believe that by valuing a wide range of perspectives and experiences, we create a stronger, more innovative organization that reflects the communities we serve.
In addition, we are dedicated to bring an environmentally sustainable organization. From the way we design our programs to how we operate as a team, we are striving to reduce our environmental impact and create a positive legacy for future generations.
About the role...
The IT Product Designer role serves as a liaison among departmental stakeholders in order to design product concepts that balance vision, craft, speed, and business potential. Has a strong ability to untangle vague conceptual problems and determine business capabilities. Leads stakeholders to consensus to define the problems at hand and architect appropriate solutions. Translates disorganized information into a form that can drive relevant and practical solutions. Validates the implementation of the optimal solution for the needs of the business. Demonstrates problem solving skills and logical thinking.
Road Scholar offers a remote-first work environment. The compensation range for this exempt level salaried position is $86,000 - $104,000.
In this role, you will...
Lead meetings, facilitate probing discussions, and perform investigative work to untangle vague conceptual problems and determine business capabilities.
Collaborate closely with business stakeholders and information technology team to propose possible solutions and determine course of action.
Use your sharp intuition to present recommendations and solutions clearly and concisely, focusing on key points to portray the intended message or purpose.
Partner with leaders in other areas to ensure that proposed solutions align with information, technology, infrastructure, business, and security architectures.
Create clear, intuitive, and visually appealing human interfaces. You care about business needs, implications, and practicality of designs. You don't get stuck on pretty UI or deep abstractions and can balance craft, speed, and the bottom line.
Serve as a resource throughout each phase of the development life cycle to help clarify capabilities and solution design, testing, and acceptance specifications.
Work within project deadlines, schedules, and multiple competing priorities to consistently deliver high-quality work product.
Assess the impact of new capabilities on an existing suite of complex applications and provide guidance to technical staff regarding desired functionality.
We're seeking...
BA/BS degree or equivalent experience
5+ years of experience working in a business architect, product manager, or product designer role.
Experience with a CRM/ERP technology stack such as Salesforce or Microsoft Dynamics.
Excellent communication skills, and you enjoy partnering with business stakeholders to deliver quick, optimal system solutions.
Demonstrated ability to develop and deliver presentations to stakeholders as well as IT staff.
Clear communicator, able to produce clear definitions and documentation of project scope and requirements.
Able to work in a dynamic environment to manage competing priorities, meet agreed upon deadlines, and deliver high quality materials.
Able to interview and facilitate focused group discussions as well as work collaboratively and build consensus across the organization.
Proven experience in managing relationships with IT teams and internal stakeholders.
Why join the Road Scholar Team...
We offer a competitive compensation and benefits package!
Medical, Dental and Vision Insurance (with a substantial employee subsidy!)
403(b) Retirement Plan with a company match of 5% after 1 year of employment!
Up to 20 days of PTO annually, accrued every payroll cycle
Enjoy a paid week off, in addition to your PTO, at the end of December to enjoy the holiday season!
A generous employee discounts on our programs
Access to obtain a Care.com membership
As a Road Scholar employee, you can opt-in to receive an IATA membership
We take professional development seriously which is why we provide LinkedIn Learning access to all employees amongst other professional development opportunities
That’s right, we’re fully remote!
To learn more about our benefits offerings, check us out at https://www.roadscholar.org/careers/
For serious consideration, please be sure to complete an online application, including work experience section, and attaching your resume.
Equal Opportunity Employer
Road Scholar supports diversity in our staff, participants, and programs. An Equal Opportunity Employer Road Scholar values and supports individual differences and strives to create an environment that contributes to the success of both the individual and the organization. As an Equal Opportunity Employer, we consider applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, pregnancy, illness, marital or veteran status or disability or any other status protected by applicable law.
Cybersecurity
At Road Scholar, we are committed to cybersecurity and to providing a safe experience for job seekers. All official communication regarding employment opportunities will come exclusively via email from the official Road Scholar domain or from our applicant tracking system URL recruiting.ultipro.com. We never conduct interviews through texting applications or instant messaging platforms. If you receive an employment offer or other correspondence from an individual at Road Scholar you have not met, or from a non-Road Scholar email domain, it may be a phishing attempt.
At Road Scholar, we are committed to fostering a culture of inclusivity and belonging. We believe that by valuing a wide range of perspectives and experiences, we create a stronger, more innovative organization that reflects the communities we serve.
In addition, we are dedicated to bring an environmentally sustainable organization. From the way we design our programs to how we operate as a team, we are striving to reduce our environmental impact and create a positive legacy for future generations.
About the role...
The IT Product Designer role serves as a liaison among departmental stakeholders in order to design product concepts that balance vision, craft, speed, and business potential. Has a strong ability to untangle vague conceptual problems and determine business capabilities. Leads stakeholders to consensus to define the problems at hand and architect appropriate solutions. Translates disorganized information into a form that can drive relevant and practical solutions. Validates the implementation of the optimal solution for the needs of the business. Demonstrates problem solving skills and logical thinking.
Road Scholar offers a remote-first work environment. The compensation range for this exempt level salaried position is $86,000 - $104,000.
In this role, you will...
Lead meetings, facilitate probing discussions, and perform investigative work to untangle vague conceptual problems and determine business capabilities.
Collaborate closely with business stakeholders and information technology team to propose possible solutions and determine course of action.
Use your sharp intuition to present recommendations and solutions clearly and concisely, focusing on key points to portray the intended message or purpose.
Partner with leaders in other areas to ensure that proposed solutions align with information, technology, infrastructure, business, and security architectures.
Create clear, intuitive, and visually appealing human interfaces. You care about business needs, implications, and practicality of designs. You don't get stuck on pretty UI or deep abstractions and can balance craft, speed, and the bottom line.
Serve as a resource throughout each phase of the development life cycle to help clarify capabilities and solution design, testing, and acceptance specifications.
Work within project deadlines, schedules, and multiple competing priorities to consistently deliver high-quality work product.
Assess the impact of new capabilities on an existing suite of complex applications and provide guidance to technical staff regarding desired functionality.
We're seeking...
BA/BS degree or equivalent experience
5+ years of experience working in a business architect, product manager, or product designer role.
Experience with a CRM/ERP technology stack such as Salesforce or Microsoft Dynamics.
Excellent communication skills, and you enjoy partnering with business stakeholders to deliver quick, optimal system solutions.
Demonstrated ability to develop and deliver presentations to stakeholders as well as IT staff.
Clear communicator, able to produce clear definitions and documentation of project scope and requirements.
Able to work in a dynamic environment to manage competing priorities, meet agreed upon deadlines, and deliver high quality materials.
Able to interview and facilitate focused group discussions as well as work collaboratively and build consensus across the organization.
Proven experience in managing relationships with IT teams and internal stakeholders.
Why join the Road Scholar Team...
We offer a competitive compensation and benefits package!
Medical, Dental and Vision Insurance (with a substantial employee subsidy!)
403(b) Retirement Plan with a company match of 5% after 1 year of employment!
Up to 20 days of PTO annually, accrued every payroll cycle
Enjoy a paid week off, in addition to your PTO, at the end of December to enjoy the holiday season!
A generous employee discounts on our programs
Access to obtain a Care.com membership
As a Road Scholar employee, you can opt-in to receive an IATA membership
We take professional development seriously which is why we provide LinkedIn Learning access to all employees amongst other professional development opportunities
That’s right, we’re fully remote!
To learn more about our benefits offerings, check us out at https://www.roadscholar.org/careers/
For serious consideration, please be sure to complete an online application, including work experience section, and attaching your resume.
Equal Opportunity Employer
Road Scholar supports diversity in our staff, participants, and programs. An Equal Opportunity Employer Road Scholar values and supports individual differences and strives to create an environment that contributes to the success of both the individual and the organization. As an Equal Opportunity Employer, we consider applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, pregnancy, illness, marital or veteran status or disability or any other status protected by applicable law.
Cybersecurity
At Road Scholar, we are committed to cybersecurity and to providing a safe experience for job seekers. All official communication regarding employment opportunities will come exclusively via email from the official Road Scholar domain or from our applicant tracking system URL recruiting.ultipro.com. We never conduct interviews through texting applications or instant messaging platforms. If you receive an employment offer or other correspondence from an individual at Road Scholar you have not met, or from a non-Road Scholar email domain, it may be a phishing attempt.
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