Cloud Infrastructure Engineer

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It’s located in one of the world’s safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.

To learn more about UC Irvine, visit www.uci.edu.

The Office of Information Technology (OIT) is responsible for supporting the IT needs of UC Irvine faculty, students, and staff. Our mission is to provide information technology leadership, services, and innovative solutions to promote the research, education, and community service goals of the University.

The OIT Artificial Intelligence team is a first of its kind, dedicated Generative AI team focused on assisting UC Irvine enhance its research profile, streamline administrative tasks, and support teaching and learning across the campus through Gen AI. We help both administrative & academic departments and programs work through their processes, provide consultation on Gen AI applications and solutions, assist with implementation in some cases, and help develop communities of practice.

You'll join one of the only dedicated generative AI teams in higher education that has been recognized nationally as an innovator and leader in the space.

Under the general supervision of the Director, AI, Cloud & Client Solutions, the Cloud Infrastructure Engineer applies professional concepts, department / unit and campus / medical center / OP policies and procedures to resolve a variety of complex issues in one or more IT areas of specialization. Analyzes complex cloud infrastructure and automation issues focused on scaling the ZotGPT AI platform. Within defined procedures and practices, determines appropriate action. Designs, implements, and supports cloud infrastructure and automation that enable access control and account information management to campus cloud practitioners with accounts in Amazon Web Services (AWS) and Azure. Administers and automates processes in the campus AWS organization that centralizes account management and provisioning of public cloud accounts on the UC Irvine campus. This position requires flexibility and the ability and interest to quickly adopt new technologies and learn new skills based on the requirements of any given project.

Total Compensation

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

The expected pay range for this recruitment is $85,400- $121,100 (Annual).


Required:

• 3-5 years of experience with cloud services, infrastructure-as-code automation tools, CI/CD pipelines and familiarity and experience with scripting and the software development lifecycle.
• Bachelor's degree in related area and / or equivalent experience / training.
• Broad knowledge of various areas of IT.
• Thorough knowledge of business and process analysis functions. Knowledge of the design, development and application of technology and systems to meet business needs.
• Ability to write technical documentation in a clear and concise manner.
• Works independently and as part of a team. Demonstrated problem-solving skills. Ability to learn effectively and meet deadlines.
• Demonstrated comprehensive understanding of how system management actions affect other systems, system users and dependent / related functions.
• Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization. Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
• Familiarity with data quality and governance issues and requirements.
• Experience maintaining infrastructure and automating infrastructure deployments, updates and configurations.
• Experience with version control systems (Git, Subversion, etc.) and experience using one or more common scripting languages.
• Experience using infrastructure-as-code tools (Terraform, Cloudformation, Ansible, Chef, Pulumi or similar).
• Experience analyzing and strategizing about the security of operating systems, applications, and infrastructure.
• Experience managing Amazon Web Services solutions including, EC2, VPC, S3, DocumentDB, Security Groups, NACLs, System Manager, CloudWatch, CloudTrail, Lambda and load balancers.
• Experience managing Azure solutions including API Management, Document Intelligence, Search, Speech, OpenAI with Bicep, Powershell, and Azure CLI.
• Working knowledge of distributed computing systems including basic computer networking, server administration, basic application security and cryptography; knowledge of software development workflows using these systems (Git, Subversion, etc.)
• Adhere to OIT’s cultural values: Collaboration, Respect, Trust, Transparency, Quality, Inclusiveness, Customer Centricity, and Learning and Growth.

Preferred:

• Current Amazon Web Service certification or Microsoft Azure certification.
• Advanced skills associated with programming design, modification and implementation. Basic knowledge of secure software development. Demonstrated ability to create software specifications.
• Demonstrated ability to install software and troubleshoot and repair moderately complex problems with computing devices, peripherals and software. Understanding of and experience troubleshooting client, server and peripherals-related issues and actions that can be taken to improve or correct performance. Experience in incident response and digital forensics, including data collection, examination and analysis.
• Demonstrated experience with database administration. Working knowledge of database management systems and standards. Knowledge relating to database system design. Advanced database querying and modeling skills working with moderately complex databases.
• Advanced knowledge of computer security tools, best practices and policies including demonstrated experience securing server-based software. Demonstrated skill at administering moderately complex security controls and configurations to computer hardware, software and networks.
• Experience designing artificial intelligence tools and/or using machine learning to accomplish technical tasks or conduct data analysis.
• Experience with security tooling such as SIEMs, log aggregation solutions, intelligent threat detection software, vulnerability scanning utilities, etc.
• Experience developing applications using typescript, Python, javascript. Experience with AWS, Azure and/of Google Cloud Platforms.
• Experience maintaining public cloud organizations including managing access controls, deploying configuration changes to member accounts, applying policy configurations to the organization, and creating and maintaining scripts and automation to manage member accounts and organization-wide services.
• Backend web server and API development skills.
• Data science and database design skills.
• Familiarity with logical data design and data mapping or data conversion.

Special Conditions:

• May be required to work after hours, as needed.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.