MyCHN is a nonprofit organization providing Medical, Dental, Behavioral Health, and Pharmacy services to communities in the South Houston and Gulf Coast area. We were founded in 2008 with one provider, three exam rooms and a big dream. Today, we have over 100 providers and more than 15 locations. MyCHN’s mission is to “provide quality care that uplifts, supports, and shapes healthy communities while addressing financial and social barriers”.
Job Summary:
The Behavioral Health support staff are essential and the backbone of behavioral health practices. The Medical Assistants and Nurses are what make CHN’s Medical and Psychiatry departments function daily by keeping the patients flowing through the clinic and ensure that providers have the information and tools they need. Community Health Network is a Certified Patient Centered Medical Home (PCMH) organization. We adhered to the PCMH guidelines and standards to treat the whole patient and ensure the continuum of care.
Duties and Responsibilities:
Direct patient care involving in-take which includes but is not limited to vitals, screens, tests, and injections
Assist providers with exams, procedures, treatment plans, medication refills, prior authorizations and discharge as directed·
Responds to internal messages to process inquiries in timely manner
Laboratory & Specimens: Assists with specimen collection, reporting, and communication to patient of results
Supports psychiatric provider schedules to ensure daily productivity targets
Attend huddles and interact with care teams to prepare and discuss the upcoming schedule and patient lists·
May assist with translation as needed which includes verbal and written communications
Assist in maintaining all logs, records, & reports as instructed by the Behavioral Health Coordinator/Behavioral Health Manager·
Work directly with the Site Leads to ensure all medical supplies are stocked
Perform emergency procedures according to approved protocol
Adhere to CHN and Clinical Support Operations Policies and Guidelines
Performing all other related duties incidental to the work described herein as may be assigned or delegated by the Behavioral Health Coordinator or the Behavioral Health Manager
Required Skills/Abilities:
Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information
Ability to deal professionally, courteously, and efficiently with the public and all levels of the organization
Effective language, listening, and verbal presentation skills to communicate with staff, patients, families, and caregivers·
Ability to read and understand complex information and reference materials to collect relevant information
Ability to utilize technology (phone, internet, EMR) to conduct patient visits and complete a day
to day tasks
Ability to multitask and handle multiple projects simultaneously
Ability to run and analyze reports to identify populations in need
Ability to resolve complex issues
Ability to foster a cooperative work environment; team player
Knowledge of customer service standards and procedures
Promote patient advocacy for high quality of care
Preferred Skills/Abilities:
Bilingual: Vietnamese or Spanish speaking
Required Education and Experience:
High school diploma or GED
Medical Assistant (MA) from a state approved school (Certified or Registered Medical Assistant
preferred)
One year of work experience in healthcare or behavioral health
Preferred Education and Experience:
None
Supervision Responsibilities:
None
Physical Requirements
Occasionally required to sit
Frequently required to talk and stand
Frequently required to utilize hand and finger dexterity
The employee must occasionally lift and/or move up to 50 pounds
Specific frequently vision abilities required by this job include: Close vision, Color vision, Peripheral vision, Depth perception, and Ability to adjust focus
Work Environment:
BLOODBORNE PATHOGENS EXPOSURE LEVEL: 1 (HIGH)
Noise Level: Moderate
Benefits:
Health Insurance with the employee monthly premium paid 100% by MyCHN
Dental Insurance with the employee monthly premium paid 100% by MyCHN
401 (k) with up to 4% company matching
Paid Time Off accrues 128 hours the first year. The amount accrued increases as years of service increases.
Sick Time of 40 hours per year
Personal Time/Birthday of 8 hours per year
$15,000 of Basic Life Insurance coverage paid by MyCHN
Continuing Education Stipend of $200/year
Continuing Education of 40 hours
Referral Bonus
Flexible schedules
High opportunity for growth
Other benefits offered: Vision, Short-Term Disability, Long-Term Disability, Hospital Indemnity, Critical Illness, etc.
\Putting Our Heart into Your Care\
MyCHN (Community Health Network) is a local healthcare provider dedicated to providing excellence in care and service. We currently operate in Brazoria, Harris, and Galveston counties.
MyCHN (Community Health Network) is a healthcare organization with 14 locations throughout the greater Houston area that offers multiple services for whole-person care.
Pay: Starting at $15 / hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k)
401(k) matching
Life insurance
Other
Flexible schedule
Disability insurance
Referral program
Employee discount
Paid training
Mileage reimbursement
Job Type: fulltime
Education: High school degree
Work location: On-site
