May 10, 2024

Patient Service Coordinator

  • Complete Staffing Solutions
  • Medfield, MA 02052, USA
Admin-Clerical Hospitality-Hotel

Job Description

Patient Services Coordinator 

The receptionist is the first and last person each patient will encounter during a medical visit, therefore an attitude that is consistently welcoming, helpful and kind is required.

Looking for candidates with longevity, coming from a similar role with strong administrative experience in medical office setting. 

Medfield, MA & Weston MA

Pay$23/hr – $26/hr DOE 
Schedule: 8/hr shifts anywhere between 8:00AM/8:30-5:00; 32 – 40 HPW

  • Mon, Tues, Thurs, Fri
  • Main location is Medfield, travel to Weston location when needed for additional coverage for illness/vacations.

Interviews: in person interview required


  • Must be COVID/Flu vaccinated.
  • EPIC experience or strong EMR
    • will train on EPIC for the right person
  • Front desk/patient scheduling needed.

Role Description

  • Greeting patients upon arrival for appointments
  • Taking incoming calls
  • Scheduling patient appointments
  • Confirming appointments
  • Insurance verification
  • Collecting co-pays and other balances due
  • Reviewing and routing EPIC messages


  • Experience in customer service or previous experience in medical setting
  • Attention to detail and staying organized is a must!
  • Superior phone skills; confident and professional when calling people and being accurate with information.
  • Excellent oral/written communication skills.
  • Proficiency with MS Office and a high degree of comfort using various technologies and systems.
  • EPIC preferred, but will train for the right person

Apply Now