Pay Transparency: $17.00 to $18.50/hour Role and Responsibilities The Service Desk Representative is a high profile customer service position delivering beyond our member's expectations. They contribute to member retention, as well as new membership sales. This person has the responsibility of being responsive to members; checking members in and acting as a resource for members' needs of goods and services while in the club facilities. The Service Desk Representative acts as the clubs first line of communication with members and creates a friendly and welcoming environment. Specific Responsibilities Essential Functions Greet members/guests enthusiastically and efficiently handle the check-in process Answer telephone and field calls Schedule services appointments and take reservations either in person or by phone Assist members with purchases of retail goods and club services Present membership information to prospective members, as well as refer them to Member Sales Department...