Feb 07, 2025
Quality Program Administrator US-NE-Omaha Job ID: 2025-1729 Type: Regular Full-Time # of Openings: 1 Category: Quality Assurance Omaha Remote Overview By joining AAA Life, you will have the opportunity to strengthen the name and reputation of the brand that millions have come to rely upon for financial peace of mind. We are a company dedicated to our members and our employees. Bring your continuous improvement and quality control skills to a thriving reputable company! The Quality Program Administrator will administer all of AAA Life’s quality programs. This includes the Member Services (Call Center) and the Policy Change quality and continuous improvement programs. Responsibilities Quality and Continuous Improvement Program Administration Oversees the Member Services/Policy Change call quality monitoring program through developing and maintaining the process review criteria. Writes procedures and documentation. Analyzes data. Conducts monitoring of...
AAA Life Insurance Company
Omaha, NE, USA