InfiCare Solutions
Jan 11, 2025  
$23.22 - $28.00 hourly
Job title:- Service Desk IT Lead Duration:- Contract to hire 5-6 Months Onsite role to be worked from Plymouth MA-100% Job description:- · 8+ years of Phone support experience Mandatory · 8+ years of Windows Technical Service desk experience is necessary. · Knowledge Windows 10, 2019. · Knowledge in windows buildout · Knowledge with the following: Windows, AD, Avamar, VMWare, Citrix, Exchange, SCCM, SCOM etc., · ITSM ticketing tools such as Ivanti, ServiceNow etc., · User password reset/account unlock/creation for Active Directory, Horizon, Business applications etc., · Remote desktop connectivity applications, Windows end point support · MS Office Suite and application support · Web Application, VPN knowledge · Administer and provide User account provisioning. · Use the Incident Management System to document and manage problems and work requests and their respective resolutions. · Responds to telephone calls, email, instant messages, and create tickets; Assign work...
InfiCare Solutions Plymouth, MA, USA
Jan 11, 2025  
$18.00 - $20.00 hourly
Service desk Engineer 2 roles Contract to hire 5-6 Months Onsite role to be worked from Plymouth MA-100% Experience 3 to 5 years You might really grab our attention if you can: · 2- 3 years of Phone support experience Mandatory · 3+ years of Windows Technical Service desk experience is necessary. · knowledge Windows 10, 2019. · Knowledge in windows buildout · knowledge with the following: Windows, AD, Avamar, VMWare, Citrix, Exchange, SCCM, SCOM etc., · ITSM ticketing tools such as Ivanti, ServiceNow etc., · User password reset/account unlock/creation for Active Directory, Horizon, Business applications etc., · Remote desktop connectivity applications, Windows end point support · MS Office Suite and application support · Web Application, VPN knowledge · Administer and provide User account provisioning. · Use the Incident Management System to document and manage problems and work requests and their respective resolutions. · Responds to telephone calls, email,...
InfiCare Solutions Plymouth, MA, USA