MaineGeneral Health
  • Waterville, ME, USA



MaineGeneral health

MaineGeneral Health is a comprehensive non-profit system with the mission of enhancing, every day, the health of the people of the greater Kennebec Valley.

We do that through a range of health care services for people of all ages, in a variety of care settings. We focus on clinical excellence, patient and family experience and financial stability.

From birth through end of life, MaineGeneral is here for you and your family.

Our Mission
MaineGeneral Health's mission is to enhance, every day, the health of the people in the greater Kennebec Valley.

Our Vision
Our vision is to be the leading community health care system in Maine, recognized for clinical excellence, customer satisfaction, financial stability and impact on community health.

 


Awards

We're very proud of the care and service we provide to patients and families, and we think we do a great job.

But don't just take our word for it. Here are a few of the awards MaineGeneral has received recently:

MaineGeneral Medical Center was recognized by The Joint Commission as a Top Performer on Key Quality Measures®. This achievement shows our commitment to providing the right care in the right way and at the right time – because it’s the right thing to do for our patients.

For the second year in a row, MaineGeneral Health is one of 20 health organizations -- out of 500 nationwide -- to receive an Excellence in Engagement Award from The Advisory Board for achieving high employee engagement numbers on our annual employee engagement survey. This award recognizes staff commitment to giving the very best care and service to patients, families and their colleagues.

In its annual rankings of the nation’s best hospitals, U.S. News & World Report ranks MaineGeneral Medical Center as the third-best hospital in Maine.

MaineGeneral scored number one overall in the Anthem Quality Insight’s Incentive Program, which ranks quality and safety of patient care. This program is administered in four states – Colorado, Connecticut, Maine and Wisconsin – and MaineGeneral came out on top!

Recognize Great Care or Service

MaineGeneral is proud of its many employees throughout the greater Kennebec Valley region who strive each day to provide exceptional, patient-centered care for those who need our services.

To us, "Excellence at Work" isn't a tagline to be placed on a brochure or website.

Instead, we use this phrase throughout the MaineGeneral Health system as a constant reminder of the type of care and service we aspire to provide to every patient, every time.

Have you or a loved one received great care or service at MaineGeneral?

If you have, we want to hear from you!

Share your experience with us and nominate our outstanding staff for an award!