Feb 08, 2025
Description: ***NOT A REMOTE POSITION*** The Medical Access Assistant (MAA) Specialist main role is to help employees find available physicians and can assist with scheduling and confirming physician appointments. This position acts as a patient access coordinator for patients in the California Medical Provider Network (MPN). Essential Job Functions Locates/confirms participating MPN Providers who accept Workers' Compensation patients Schedules appointments which includes: faxing paper work, confirming appointments, and communicating appointment details to the original requesting party Responds to calls, faxes, or messages within 24 hours and documents resolution for referrals within 72 business hours Works directly with the Director of Customer Relations to ensure clear and consistent communication throughout the process Update Provider demographics as needed and informs Customer Relations Department of Providers who are no longer accept Workers'...
Prime Health Services
Franklin, TN, USA