Feb 08, 2025
Company Overview At Opus IVS, our mission is to drive advancement in the automotive industry by assisting customers with complex vehicle repairs. Guided by our core values of Customer Focus, Innovation, Collaboration & Teamwork, and a Results-Driven approach, we continually strive to develop advanced technology that empowers us to fulfill our mission. Opus IVS technology & products has been a leader in the industry since the late 90's. Opus IVS offers modern collision shops an integrated platform of leading diagnostics and calibration solutions, anchored by expert technicians and cutting edge, patented technology. Job Overview Our Customer Support Representative will set appointments, answer calls, troubleshoot product failures and escalate issues through established processes. Responsibilities: Utilize internal CRM to set RAP service appointments Answers inbound calls from customers Document and create a record for the CRM of all customer and...
OPUS IVS INC
Dexter, MI, USA