Feb 05, 2025
ROLE AND RESPONSIBILITIES - Acts as Point of Contact on all points of the breakdown process from initial call to payment of invoices - Analyzes and Authorizes repair issues and uses discretion to determine whom to use for repairs - Uses discretion to approve or deny what work will be completed - Provides drivers with options to use for maintenance of break downs while on the road - Keeps interfacing departments abreast of ongoing situation in timely manner - Functions as liaison between driver and repair shop of driver’s choice - Maintains honest and open dialog with the driver at all times - Utilizes software database to locate shops that can handle the particular problem at hand - Notifies interfacing departments of the location of the chosen shop and repairs that will need to be done - Continually updates interfacing departments and drivers of progress/time frame - Processes payment for services rendered through com check or accounts payable - Ensures all records...
R E Garrison Trucking Inc
Cullman, AL, USA