Jul 10, 2025
Job Ref:45214
Location:10 Brookline Place West,
Brookline,
MA 02445
Category:Administration Support/Customer Service
Employment Type:Full time
Work Location:Hybrid: 2-3 days onsite/week
Overview
This position will be 1 day per week onsite in Boston, MA and 4 days per week remote. T he selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI). The hours for this position will be 9:30 AM - 6 PM, Monday-Friday. The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing an excellent patient experience. The PR simultaneously works with various disciplines and servs as the...
Dana-Farber Cancer Institute
Brookline, MA, USA
Full time