Feb 04, 2025
$21.22 - $22.72 hourly
This is not a remote position. It is based in the Allentown, PA area. People First is looking for representatives to join our team! This individual will assist new and existing members with information about their membership, shares, loans, and credit union services as requested by the members via phone, digital channels, video, or in person. Consistently provide an atmosphere of exceptional member service. Actively listen to, troubleshoot, resolve, or escalate member issues to the appropriate department, as well as complete banking transactions and cross-selling products, services, and special promotions. Duties and Responsibilities: Delivers an exceptional member experience by actively listening to our member's needs through various communication channels. Uncovers financial solutions through conversations and recommends credit union products and services that support the member's financial goals. Maintains current knowledge of all credit union services, policies,...
People First Federal Credit Union
Allentown, PA, USA